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Duty Manager

3 weeks ago

Christchurch, Canterbury, New Zealand Colliers Full time

About Us

We are New Zealand's leading international commercial property brand, with a strong reputation for delivering exceptional results.

We pride ourselves on our inclusive and social culture, with regular team events and opportunities for growth and development.

Job Description

We are seeking a Customer Service Representative / Duty Manager to join our team at The Hub Hornby in Christchurch.

This is a fantastic opportunity for someone looking to start a career in real estate management services or gain experience in a retail business environment.

The successful candidate will be required to work one weekend day, with flexibility and adaptability essential for this role.

Key Accountabilities
  • Deliver exceptional customer service to tenants, owners, and customers, responding to queries and concerns in a timely and professional manner
  • Manage and maintain accurate records, including documents, files, and databases
  • Communicate effectively with colleagues, contractors, and stakeholders, building strong relationships and networks
  • Stay up-to-date with industry developments, best practices, and regulatory requirements, applying this knowledge to improve business operations
  • Contribute to the success of the business, supporting the Centre Management team and achieving key performance indicators
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development
  • A competitive salary and benefits package, recognising the value of our employees
  • Professional development opportunities, including training and education programs
  • A commitment to diversity and inclusion, valuing the unique perspectives and contributions of our team members