Residential Property Relationship Coordinator
1 week ago
**About the Role**: We are seeking a dedicated and empathetic individual to join our team as a Tenancy Relationship Manager. As a key member of our housing operations, you will be responsible for fostering trust-based relationships with tenants and their families, handling tenancies with care, and prioritizing outstanding tenant satisfaction.
**Responsibilities**:
- Foster trust-based relationships with tenants and their families
- Handle tenancies with care and prioritize outstanding tenant satisfaction
- Participate in community engagement efforts to promote tenant well-being
- Oversee tenancy finalisation processes and initiate early intervention strategies for managing tenant debt
**Requirements**:
- Previous experience in residential tenancy management, including knowledge of relevant laws and regulations
- Proficiency in record-keeping, accounts management, and report generation, with a preference for experience in Microsoft Excel, Word, and Outlook
- An exceptional relationship builder and communicator, skilled at actively listening with empathy and clarity
- A strong commitment to and understanding of the principles of Te Tiriti o Waitangi and Te Ao Maori
**What's in it for You?**: Join a dynamic team dedicated to creating positive change within communities. As a Tenancy Relationship Manager, you will have the opportunity to make a meaningful impact on the lives of tenants and their families. Enjoy a supportive work environment where your contributions are valued and take advantage of professional development opportunities to enhance your skills and advance your career.
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