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Hotel Front Desk Supervisor

2 weeks ago

Queenstown, New Zealand Hind Management Full time

Sudima Hotels' Mission

At Sudima Hotels, we're passionate about creating unforgettable guest experiences. Our award-winning hotels, restaurants, bars, and spa businesses are built on a sustainable business model that prioritizes the well-being of our people and planet.

The Front Office Duty Manager Role

We're seeking an experienced Front Office Duty Manager who shares our passion for delivering exceptional guest experiences. As a key member of our Front Office team, you will be responsible for managing day-to-day operations, ensuring seamless check-ins and check-outs, and providing outstanding customer service.

About You

To succeed in this role, you will need:

  • A strong background in hotel operations or a related field
  • Excellent communication and leadership skills
  • Able to work under pressure and multitask efficiently
  • Familiarity with hospitality technology and systems
  • Availability to work rotating shifts, including weekends and public holidays

Benefits

We offer a competitive salary, plus a range of benefits, including discounts at our hotels and restaurants, free parking, and opportunities for professional development.