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Retail Operations Manager
3 weeks ago
**About Cotton On Group**
We're a global fashion and lifestyle brand that empowers people to look, feel and be the best version of themselves.
Celebrating diversity and inclusivity, because we believe self-expression is for everyone.
Creating everyday products to make everyday experiences better.
We're restless — it's what fuels our fire and sparks our big ideas.
We're optimistic — having an open mind which means anything is possible.
We're better together — join our world and let's do good things together.
**Job Summary**
This role plays a pivotal part in shaping customer interactions with our brand across all retail touchpoints.
You will lead teams with genuine care and remain focused on elevating retail operations, sales techniques, visual merchandising, and inventory management to maximize store performance.
**Key Responsibilities**
- Define and drive our retail excellence, ensuring every Cotton On store delivers an exceptional, seamless customer experience.
- Invest in the growth of retail leaders by providing mentorship, training, and career development opportunities, ensuring a strong pipeline of future talent.
**Requirements**
Dynamic, commercially minded, customer centric leader who thrives in a fast-paced retail environment.
Achieving operational excellence, customer engagement, and team development requires a unique blend of skills.
We are looking for someone who can develop into a strong retail leader and inspire their teams to excel.
**What We Offer**
Cotton On Group offers a culture centred in belonging and a workplace where each individual can show up as their whole self.
We are committed to creating workplaces where equality and inclusion thrive.
Mid-Senior level. Full-time. Management, Customer Service, and Sales. Retail and Retail Apparel and Fashion.
