Sales and Service Representative
2 weeks ago
**Our Story**
Cullen Jewellery is dedicated to providing exceptional human experiences through exceptional products. Founded in 2018 by Jordan Cullen, we've established ourselves as an ethical fine jewellery brand.
We combine traditional craftsmanship with modern technology to create timeless pieces that not only look stunning but also align with our values of sustainability and community support.
Our team is passionate about building lasting relationships with our clients and sharing our expertise to help them make informed decisions.
Job Description
A sales consultant will be responsible for providing bespoke consultations to clients, assisting them in selecting jewellery and guiding them through the customisation process.
This is a part-time position at our showroom in Auckland working a roster of Tuesday, Thursday, Friday, and Saturday.
Key Responsibilities Include:
- Offering personalised advice and education to clients
- Preparing independent custom quotes and coordinating aftercare services consultations
- Promoting Cullen Jewellery's commitment to ethical practices and community initiatives
- Maintaining the overall presentation and upkeep of the showroom
Requirements
- Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry
- High attention to detail and commitment to providing exceptional client experience
- Passion for premium jewellery and understanding of ethical and sustainable practices
- Excellent interpersonal and communication skills
- Ability to work effectively as part of a team to achieve common goals
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