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Assistant Store Manager Position
2 weeks ago
We are seeking a skilled Assistant Retail Manager to support our store management team in ensuring smooth daily operations, driving sales, and delivering exceptional customer service. In this role, you'll take on more responsibility while continuing to develop your leadership skills.
Key responsibilities include:
- People Management and Training: Assist with managing the shop floor and web, provide coaching and feedback, induct and train new team members.
- Customer Service: Achieve high standards of customer service using the sales & service program and collaborate with fulfilment teams to enhance service delivery.
- Sales and Order Dispatch: Exceed store and web sales targets, manage the web fulfilment process, and ensure timely order dispatch.
- Promotions and Merchandising: Manage promotional items, maintain merchandising standards, and ensure stock integrity and availability.
- Compliance & Workforce Planning: Ensure we're always in line with company policies, manage rosters, and ensure our team are flexible and ready for anything.
- Loss Prevention and Health and Safety: Implement loss prevention initiatives, champion workplace safety, and build a positive health and safety culture within the store.
