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Customer Service Ambassador
2 weeks ago
FAMILY DOLLAR IS SEEKING MOTIVATED INDIVIDUALS TO SUPPORT OUR STORES AS WE PROVIDE ESSENTIAL PRODUCTS AT GREAT VALUES TO THE COMMUNITIES WE SERVE.
General Summary:As a Family Dollar Customer Service Representative, you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with the selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:- Engage with customers in a positive and approachable manner, building rapport and trust.
- Maintain a clean and well-stocked store for customers during their shopping experience.
- Unload merchandise from delivery trucks, organize inventory, and transport merchandise to the sales floor.
- Independently stock shelves and recover merchandise in the store.
- Accurately handle customer funds and process transactions using the POS system.
- Remain constantly aware of customer activity to ensure a safe and secure shopping environment.
- Perform all other duties as assigned in order to maintain an effective and profitable store operation.
- Prefer completion of high school or equivalent
- Ability to follow directives and interpret retail operational documents as assigned
- Experience working in retail, hotel, restaurant, grocery, or drug store environments preferred