Retail Excellence Associate
5 days ago
In a fast-paced and dynamic retail environment, our Sales Assistants play a crucial role in driving sales growth and delivering exceptional customer experiences.
We're seeking a highly motivated and results-driven individual to join our team as a Retail Assistant on a part-time and casual basis. As a key member of our sales team, you'll be responsible for driving sales growth, building customer relationships, and contributing to the overall success of the store.
- Part Time Roster: Thursday, 6.00pm - 9.00pm & Friday: 11.00am - 2.00pm
The role of a Retail Assistant at Pandora A/S involves being a brand ambassador, fostering strong relationships with customers, and driving sales growth through effective selling skills and product knowledge.
You'll have the opportunity to work in a fun and engaging environment, collaborating with a talented team of professionals who share your passion for delivering exceptional customer experiences.
Key Responsibilities
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction, and average transaction value.
- Build the bond between our brand and our customer by answering queries, providing exemplary service, and adapting your approach depending on individuals' personalities, loves, and needs.
- Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Assisting with product deliveries; unloading and storing in the correct spaces in store.
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment.
- Operating the till system, handling financial transactions including returns and exchanges.
We're the largest jewellery company in the world, giving a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.
With over 15 years of presence in Australia and New Zealand, we've established a strong footprint in the region, with 146 stores across the ANZ network, 130 employees in corporate and over 600 employees in retail.
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