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Network and Database Administrator
1 week ago
About Hexagon Safety, Infrastructure & Geospatial:
We are a global leader in providing mission-critical solutions for governments and service providers. Our technology enhances public safety, utilities, defense, transportation, and government sectors.
About the Role:
This System Administrator role is responsible for managing and supporting the Computer Aided Dispatch (CAD) and Server environments for our Development, Support, and Project teams.
- Monitor and manage all components of our CAD systems, including CAD and Mobile Responder.
- Ensure system availability 24/7 in line with contractual requirements.
- Maintain the integrity of CAD System data and software consistency across environments.
Main Responsibilities:
The successful candidate will:
- Develop skills for preventative and remedial maintenance of all system components.
- Build relationships with management and staff within Hexagon and its customers.
- Proactively implement changes, patches, and configuration updates.
- Maintain system administration, configuration, and process documentation.
About You:
To be successful in this role, you should have:
- 5+ years of experience managing Windows Server, Active Directory, Group Policy, and Networking.
- Knowledge of Network Fundamentals (TCP/IP, DHCP, DNS), Firewalls, and troubleshooting.
- Experience in a Managed Service Provider (MSP) environment.
- Hands-on IT hardware/software deployment experience.
- A strong customer service focus and organizational skills.