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Technical Solutions Specialist

1 week ago

Tauranga, Bay of Plenty, New Zealand Liebherr-Australia Full time

The Maritime Cargo and Construction division has a newly created opportunity for a Technical Advisor due to growth. This role involves providing high-level technical information and support to the Division and its Customers. The Technical Advisor serves as the key contact in relation to equipment/system performance and trend analysis, based in our Tauranga branch.

Key Responsibilities:
  • Provide expert technical advice and support on Liebherr-Maritime Cargo and Construction Products.
  • Liaise with the factory to resolve technical concerns.
  • Analyze equipment performance and identify trends.
  • Deliver training on technical information associated with our products.
  • Support commissioning jobs and ensure smooth operation of equipment.
  • Prepare detailed reports on equipment reliability and availability.
About You:
  • Trade qualifications in mechatronic or related fields such as electric, electronic, mechanic, and hydraulic technologies.
  • At least 5 years' experience as a Service Technician, with at least 3 years working with Construction & Harbour Mobile Machines.
  • Familiarity with part lists, quotes, and order administration is essential.
  • Demonstrate capability in building strong relationships with customers.
  • Strong analytical and problem-solving skills are required.