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Channel Evolution Specialist
2 weeks ago
We are seeking a highly motivated Channel Evolution Specialist to join our team. As a key member of our leadership group, you will be responsible for driving the strategic evolution of our digital channels and products. Your primary focus will be on developing and implementing stakeholder engagement strategies and managing multiple teams to achieve customer experience goals.
Key Responsibilities:
- Develop and implement stakeholder engagement strategies that support business objectives.
- Lead cross-functional teams to deliver customer experience improvements through digital channels.
- Manage multiple teams to achieve customer experience goals.
About Us:
At Accident Compensation Corporation, we partner with Māori to achieve equitable wellbeing outcomes for Māori. Our strategy, Huakina Te Rā, is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi.
Requirements:
- Proven experience in stakeholder engagement and relationship management.
- Strong understanding of organizational change management.
- Excellent communication and interpersonal skills.
