Office Support Specialist
1 week ago
About the Role
We are seeking a skilled Receptionist to join our administration team at Anglesea Hospital. As a key member of our team, you will be responsible for providing exceptional customer service, managing phone calls, and ensuring a positive experience for our patients and visitors.
The successful candidate will have a minimum of 2 years of experience as a Receptionist in healthcare or similar professional environment, with excellent communication and interpersonal skills. They will also possess strong organisational and time management skills, with the ability to prioritise and multitask effectively.
Key Responsibilities- Greet and assist patients, visitors, medical specialists, contractors, and third-party representatives with professionalism and courtesy.
- Maintain a clean, organised, and welcoming front desk area.
- Offer information or directions as needed, answering questions with clarity and professionalism.
- Manage inquiries and direct visitors to the appropriate departments or individuals based on their needs.
- Manage emails, respond in a timely manner, and redirect any required.
- Answer, screen, and direct incoming calls, ensuring that messages are conveyed promptly and accurately.
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