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Senior Operations Specialist

2 weeks ago

West Coast, New Zealand StudentUniverse Full time
About the Role

As an Air Fulfilment Strategist, you will work closely with cross-functional teams to design and deploy systems or processes which maximise consultant productivity, automation and efficiency across the business.

You will facilitate and participate in testing of systems and release management, ensuring maximum uptake of RPA (Robotics Process Automation) and Chat bots.

  • Lead small to medium-sized projects using project methodologies and may also be involved in large projects or programs of work as a team member.
  • Communicate regular priority and status updates to relevant stakeholders and work with subject matter experts to effectively transition new work to offshore partners.
  • Analyse, validate and document current and future state requirements and processes, identifying and communicating risk and issues.