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Client Advocate

2 weeks ago

Tauranga, Bay of Plenty, New Zealand Ihc Group Full time

About the Role

We are seeking a dedicated and compassionate Support Worker to join our team at IhC Group. As a Support Worker, you will play a vital role in supporting clients with managing social issues, accessing community services, and providing individual care throughout the night.

Key Responsibilities

  • Support clients in building good relationships and making informed decisions about their lives.
  • Manage challenging behaviors calmly and ensure client safety at all times.
  • Work flexible shifts, including weekends and sleepovers, to provide comprehensive support to clients.
  • Utilize technology daily to maintain accurate records and communicate effectively with colleagues.
  • Maintain strong written and verbal communication skills to ensure seamless collaboration with the team.
  • Possess physical fitness to provide necessary physical support to clients.

Requirements

To be successful in this role, you will need:

  • Previous experience working within the disability sector or aged care.
  • Variety of life experiences and an open-minded attitude.
  • Strong relationship-building skills, enabling effective communication and decision-making.
  • Calm nature and confidence when dealing with challenging behaviors.
  • Availability to work flexible shifts, including weekends and sleepovers.
  • Proficiency in using technology daily to maintain accurate records and communicate with colleagues.
  • Excellent written and verbal communication skills for seamless collaboration with the team.
  • Physical fitness to provide necessary physical support to clients.