Lead Educator Coach

1 week ago


Auckland, Auckland, New Zealand Yoobee Colleges Ltd Full time
About the Role

You will guide and develop a team of professionals to ensure they are equipped to support learners in their current roles.

With an unwavering focus on achieving equitable outcomes for diverse learners, your passion for team success and learner achievement will be your driving force.

We seek an experienced Team Lead Learner Success with a background in tertiary education who understands the needs of today's learners. In this role, you will not only upskill our team but also provide targeted support to high-risk learners across various qualifications.

Key Responsibilities
  • Mentor and train Learner Success Co-Ordinators to effectively manage learner success, identify intervention strategies, and promote equitable outcomes.
  • Analyze educational outcome data to identify gaps and recommend actions that positively impact student performance.
  • Conduct research and gather resources to support the Head of Learner Success with new initiatives or projects as needed.
  • Monitor learner performance and intervene promptly when necessary to ensure academic success.
  • Report areas of concern to the Head of Learner Success and assist in implementing strategies to mitigate risks.
  • Contribute to continuous improvement frameworks to ensure systems prioritize learner-centricity and enhance overall learner outcomes.
  • Develop strong relationships with external support agencies to leverage collaborative opportunities.
  • Improve educational performance for priority learners by identifying learner needs and embedding support systems to achieve equitable outcomes.
About You

You must be an experienced leader with an educational/training background, possessing strong communication skills and a positive attitude that inspires others.

To succeed in this role, you need to build relationships within the Learner Success team, students, and stakeholders while respecting and appreciating differences and diversity.

  • A relevant tertiary qualification.
  • Experience in leading teams.
  • A strong drive to develop others and prepare them for success.
  • High-level interpersonal, communication, and presentation skills.
  • A genuine interest in cultural diversity, learners with disabilities, and neurodiverse conditions, and identifying strategies to ensure their success.
  • Group training or teaching experience in a multicultural environment.


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