Sales Consultant

2 weeks ago

Auckland, Auckland, New Zealand Crown Lift Trucks New Zealand Full time
About the Role

Crown Lift Trucks New Zealand is proud to serve its customers with a rich history of 42 years.
Crown Lift Trucks is one of the world's largest manufacturers and suppliers of lift trucks / forklifts, known for quality and customer satisfaction.

Job Description:

  • The successful candidate will join our sales team, reporting to the GM National Sales.
  • This diverse role involves providing professional customer service by managing all incoming and outbound sales calls.
  • You'll be based in East Tamaki, Auckland, supporting sales teams across New Zealand.
  • Your primary responsibilities will include attending to customer queries, establishing rapport, and providing excellent customer service as you hand them over to the relevant sales team member.
  • You'll also make outbound calls to existing customers, creating leads for our sales teams covering new, second-hand and rental products & services.
  • A key focus area will be ensuring opportunities to sell or upsell are not missed.
  • You'll work closely with our sales and operations teams around the regions.

Requirements

  • To succeed in this role, you'll bring an energetic and enthusiastic attitude, strong customer-centric & solutions-focused approach, and great communication skills.
  • You might be seeking your first opportunity in a sales or account management role, or have proven success in account management or sales development / sales disciplines.
  • You'll need to demonstrate solid organisational and planning skills, influencing & negotiation skills, and IT savviness.
  • Building and maintaining relationships with internal and external stakeholders is essential.
  • A positive 'can do' attitude and cheerful out-going personality are crucial.
  • You'll need to be team-spirited and possess great customer service/relationship skills.
  • An automotive or mechanical industry background/knowledge would be advantageous, but not essential.

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