Endpoint Security Specialist

1 week ago


Auckland, Auckland, New Zealand Cgr Services Full time

About the Role
Cgr Services is seeking a highly skilled Endpoint Security Specialist to join our team. As an Endpoint Security Specialist, you will be responsible for managing Next-Generation Endpoint security products, particularly Microsoft Defender for Endpoint (XDR). This role requires strong experience in endpoint security, with a focus on implementing and managing security solutions to protect against cyber threats.

Key Responsibilities
- Accept, manage and update service requests to ensure contracted Service Level Agreements are met.
- Provide remote and onsite technical support within Managed Services' ITIL aligned service delivery processes including Incident Management, Problem Management, Configuration Management, Change Management and Release Management.
- Manage, own and co-ordinate the technical resolution of incidents either remotely or onsite utilizing Field Engineering resources.
- Plan, coordinate and implement complex Endpoint security changes within customer specified change windows, adhering to a predefined ITIL change management framework.

Requirements
- Strong experience managing Next-Generation Endpoint security products particularly Microsoft Defender for Endpoint (XDR).
- Experience managing Microsoft Defender suit of products XDR, DFE for Cloud.
- At least 10 plus years of relevant experience in Endpoint Security.
- Good experience dealing with virus / worm / trojan / ransomware outbreaks and malware analysis.
- Solid understanding of Microsoft O365 and Active Directory groups.
- Solid understanding of all Windows OS with Linux OS a plus.

Benefits
- Competitive salary and benefits package.
- Opportunity to work with a leading provider of digital and AI infrastructure.
- Collaborative and dynamic work environment.



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