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Operations Design Coordinator

2 weeks ago


Auckland, Auckland, New Zealand Xero Full time

Job Description

  • Drive strategic optimisation within the Design Practice by collaborating on key initiatives, and evolving our ways of working with the Senior Operations Manager and peers.
  • Create and maintain efficient workflows to cut down on repeatable tasks, driving consistency and scalability.
  • Establish and maintain consistent conventions for documenting, naming, managing and storing files to drive alignment, adoption and more efficient onboarding of new members.
  • Independently deliver projects that explore, co-design and test new ways of working for Product Design using Human Centred Design (HCD) methodologies.
  • Manage planning, scheduling, documentation and communications for Product Design training programs eg. Digital Accessibility training.
  • Initiate, assess, implement, monitor and offboard design software tools.
  • Managing the engagement of external contractors where needed.