Retail Operations Manager
3 days ago
Company Overview:
The Baby Bunting group is a dynamic retail company seeking talented individuals to join our team as Service Managers.
About the role:
We are looking for challenging and fulfilling careers in retail. In this role, you'll work closely with our management team to develop your leadership abilities while helping to oversee the daily operations of our dynamic retail stores.
This is just the first step in building a successful career in retail where there's no limit to your potential.
Responsibilities:
- Guiding our team in educating parents on our products, demonstrating their features and benefits, fostering genuine relationships with each and every customer.
- Maintaining the store's appearance and showcasing our latest promotions.
- Ensuring that all OH&S protocols are upheld to promote a culture of safety for all.
- Managing KPIs - Safety, Sales, Loyalty, NPS.
Requirements:
- A solid background in customer service and a proven track record in meeting and beating sales targets and KPIs.
- A flair for clear communication, comfort in a challenging and fast-paced environment, and the ability to manage and motivate others.
Benefits:
- Exciting personal development and career progression opportunities.
- Training pathways designed to encourage personal growth and professional development.
- Team discounts.
- Paid parental leave.
- A dynamic, friendly team where you'll be challenged and supported to achieve personal and business goals.
- Employee Assistance Program.
- Competitive salary and incentives.
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