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E-commerce Operations Director

2 weeks ago

Auckland, Auckland, New Zealand This Is An It Support Group Full time

Company Description

This Is An It Support Group is a dynamic organization committed to delivering innovative and efficient solutions to meet the evolving needs of our customers.

We seek a talented E-commerce Operations Director to lead our Store Technology team. As the ideal candidate, you will be responsible for overseeing the development, integration, and maintenance of key retail tech systems, including POS, self-checkout, and mobile scanning solutions.

Key Responsibilities

  • Develop and implement strategies to improve operational efficiency and reduce costs
  • Collaborate closely with business and IT stakeholders to define technology roadmaps and ensure solutions align with operational goals
  • Champion best practices in software development, DevOps, and IT service management

Requirements

  • 8+ years of experience in software development or technology leadership
  • Proven experience managing or leading a technical team in a large-scale retail or enterprise environment
  • Strong understanding of POS systems, self-checkout technology, and payment processing solutions
  • Exceptional problem-solving skills, with a proactive mindset to tackle operational challenges