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Healthcare Support Specialist

2 weeks ago

Queenstown, New Zealand Asia Healthpartners Pte Ltd Full time

**Job Overview**

At Asia Healthpartners Pte Ltd, we are seeking a dedicated and detail-oriented individual to join our clinical team as a Healthcare Support Specialist. In this role, you will provide daily support to the department, ensuring the smooth operation of our healthcare services.

Key Responsibilities:

  • Preparing documents and reports for clinical use
  • Registering patients into the clinical system and managing patient data
  • Addressing inquiries, feedback, and concerns from patients in a professional and courteous manner
  • Arranging laboratory tests, specialist referrals, and other procedures as needed
  • Verifying patient billing information and collecting payment
  • Maintaining the cleanliness of unit facilities, equipment, and the general appearance of the counter
  • Performing data entry and closure of daily settlements
  • Handling incoming phone calls and making appointments

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks efficiently
  • Basic computer skills and knowledge of clinical software systems