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Store Operations Manager

3 weeks ago

Wellington, Wellington, New Zealand Mitre 10 (New Zealand) Limited Full time
Company Overview

Mitre 10 (New Zealand) Limited is a leading independent retailer, dedicated to providing our customers with an exceptional shopping experience. Our commitment to quality products, excellent customer service, and community involvement has earned us a reputation as a trusted and reliable partner.

Job Summary

We are seeking a highly skilled Retail Manager to join our team in Wellington Central. The successful candidate will have a strong background in retail leadership, with a proven track record of driving business results and developing high-performing teams.

Key Responsibilities
  • Manage store operations, including stock management, visual merchandising, and customer service.
  • Lead and motivate staff to achieve sales targets and deliver exceptional customer service.
  • Develop and maintain strong relationships with suppliers and vendors.
  • Collaborate with the Leadership Team to drive business growth and implement strategic initiatives.
Requirements
  • Minimum 3 years' experience in a big box retail environment, with a proven track record of leadership and sales performance.
  • Excellent coaching and mentoring skills, with a focus on developing future leaders.
  • Strong decision-making capabilities, with the ability to work in a fast-paced and deadline-driven environment.
  • Passionate about continuous improvement and process-driven.
  • Excellent communication and conflict resolution skills.
  • Good physical fitness, with the ability to work in a demanding retail environment.
What We Offer
  • A competitive salary and benefits package.
  • An industry-leading learning and development framework.
  • A generous staff purchase scheme and bonus.
  • The opportunity to work for a proudly Kiwi-owned and operated company.