Retail Operations Manager

3 days ago


Christchurch, Canterbury, New Zealand Macpac Ltd. Full time

About Macpac Ltd.
Macpac Ltd. is New Zealand's original outdoor brand, founded in Christchurch in 1973. We've made it our business to show people that life is better when you're outside. Our mission is to facilitate adventure for as many people as possible while protecting and preserving our wild places.

Role Overview
This is a leadership position in a fast-paced retail environment. As a Store Manager, you will be responsible for leading by example, providing exceptional customer service, and creating a motivational atmosphere for your team. You will also manage differing personalities, offer ongoing training, drive floor sales, and maintain store security and basic financial reporting.

Key Responsibilities
- Lead a high-performing team to deliver excellent customer service
- Manage visual merchandising, stock control, health and safety, and store security
- Drive floor sales and implement effective sales strategies
- Provide comprehensive training to team members
- Maintain accurate financial reports and budgets

Requirements
- Proven management experience in a retail environment
- Ability to lead by example and provide exceptional customer service
- Talent to create a motivational atmosphere and manage differing personalities
- Strength in offering ongoing training and driving floor sales
- Experience in visual merchandising, stock control, health and safety, and store security

About Us
We are an equal opportunity employer who values diversity and inclusion. Our team is passionate about the outdoors and committed to sustainability. We believe in fostering a culture of innovation, recognition, and collaboration. If you share our values and passion for the outdoors, we encourage you to apply for this exciting leadership role.



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