Fashion Retail Cluster Manager
1 week ago
Company Overview:
Lovisa is a fashion-forward jewellery brand with over 950+ stores across 50 markets. Established in Australia in April 2010, Lovisa has quickly grown to be one of the world's leading fast fashion jewellery retailers. Our focus on expanding our store network globally offers endless career opportunities.
Job Description:
We are seeking an experienced multi-site or cluster store management professional to join our team as a Regional Trainer. In this role, you will be responsible for coaching and developing a strong and cultured team, assisting with managing all stores assigned to your leaders' region, and helping lead Managers in all aspects of store operations. Your goal will be to achieve monthly retail budgets and manage expense control while controlling shrinkage by coaching your teams to manage within stores.
Key Responsibilities:
- Assist with managing all stores assigned to your leaders' region
- Coach, develop, and motivate your team
- Help lead the Managers in all aspects of store operations
- Achieve monthly retail budgets and manage expense control
- Control shrinkage by coaching your teams to manage within stores
- Oversee management and recruitment of store teams, rosters, and control of wages
- Promote customer service excellence and identify areas of opportunity to improve customer satisfaction
Requirements:
- Multi-site or cluster store management experience for a fashion retailer
- Ability to perform in a fast-paced, high-volume retail environment
- Available Tuesday-Saturday (1 Saturday off every month)
- Willing to learn, coach, and train team on ear piercing
- Strong people management skills and thorough understanding of performance management
- Excellent planning and organisational skills
- Strong commercial awareness and a proven track record of delivering results
- Exceptional communication skills
- A strong passion for retail, customer service, and fashion
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