Quality Assurance Specialist

3 days ago

Auckland, Auckland, New Zealand Tradify Limited Full time

At Tradify, we prioritize quality in our software products, and we seek a dedicated Technical Quality Assurance professional to join our passionate team. This role is responsible for ensuring the highest standards are met before our mobile and web applications reach users.

Your responsibilities will include designing and implementing test plans, writing test cases, executing functional and regression testing, and identifying any issues that arise. You will work closely with our development team to provide feedback, enhance our software development process, and ensure seamless releases of top-quality software.

This position also involves helping establish and maintain testing strategies and procedures, contributing to the continuous improvement of our quality assurance methodologies. We are looking for someone who is detail-oriented, enjoys problem-solving, and is passionate about delivering exceptional software experiences for users.

Key Responsibilities:
  • Test sites and applications for functional, cross-browser, performance, and usability defects.
  • Document user experience interactions and use cases in test plans.
  • Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
  • Liaise with internal teams (e.g., developers and product managers) to identify/analyse/define both business & system requirements.
  • Estimate, prioritize, plan, and coordinate testing activities.
  • Coordinate software release and deployments.
  • Create detailed, comprehensive, and well-structured test plans and test cases.
  • Design, develop, and execute automation scripts using Specflow, Selenium, Webdriver, and appropriate tools.
  • Provide time estimates to assist in project scheduling to account for QA in project executions.
  • Identify, record, document thoroughly, and track bugs.
  • Perform thorough regression testing when bugs are resolved.
  • Develop and apply testing processes for new and existing products to meet business needs.
  • Communicate throughout project execution with developers and other QA professionals using video conferencing, instant messaging, and collaboration tools.
  • Monitor debugging process results.
  • Track quality assurance metrics, such as defect densities and open defect counts.
  • Stay up-to-date with new testing tools and test strategies.
  • Take complete ownership of QA processes and tooling.
  • Provide second-tier analysis to assist the support team in reproducing and diagnosing production issues.
Minimum Requirements:
  • Familiarity with HTML, Ajax, and JavaScript. Must have experience manually testing HTML, JavaScript-based websites, and native Android and iOS mobile apps.
  • Proven technology experience in the development or QA of web-based systems and sites.
  • Experience with tracking and task management tools, such as FogBugz, Jira, Bugzilla, and Trac, and test case tools like Hiptest, Testrail, or Zephyr.
  • Strong understanding of web technology and components, including HTTP, and web services.
  • Strong communication and collaboration skills with creative and technical partners.
  • Proven work experience in software development with C#.
  • Proven work experience in software quality assurance.
  • Strong knowledge of software QA methodologies, tools, and processes.
  • Hands-on experience with both white box and black box testing.
  • Solid knowledge of SQL and scripting.
  • Experience working in an Agile/Scrum development process.
  • Experience working with Appium or other mobile UI automation frameworks.
  • Experience with performance and/or security testing.
  • BS/MS degree in Computer Science, Engineering, or a related subject.
  • Experience in test automation tools like Specflow, Selenium, Charles, Fiddler, Postman, and Web Driver.
  • Experience in CI/CD tools and processes.
  • Experience in analysing user stories and defining acceptance criteria.

We offer a great benefits package to the right candidate:

  • Flexible Working Arrangements.
  • Down Tools Days.
  • A Dog-Friendly office environment.
  • Mental Health Benefits.
  • A values-based culture.

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