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F&B Service Specialist

1 week ago

Auckland, Auckland, New Zealand Tangram Full time

We are seeking a highly skilled F&B Attendant to join our team at Tangram. As a key member of our front-of-house staff, you will play a crucial role in delivering exceptional customer experiences and ensuring seamless service.

In this dynamic role, you will be responsible for monitoring table reservations, handling guest inquiries and complaints, and collaborating with the kitchen team to provide top-notch food quality. Your strong interpersonal skills and ability to work well under pressure will be essential in maintaining high standards of customer service.

Responsibilities:
  • Manage table reservations and ensure prompt seating.
  • Respond to guest inquiries and resolve issues promptly and professionally.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food delivery.
  • Maintain accurate records of guest interactions and feedback.