Historic Claims Support Lead

About the RoleThe New Zealand Government is seeking a Senior Claimant Support Specialist to join Historic Claims. As a key member of our team, you will provide exceptional support to claimants who have been unjustly treated in State care.This role involves working closely with claimants, via phone, video, and face-to-face meetings, to help them navigate the...

About MSD   The Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

We're committed to delivering the best possible outcomes for claimants and providing a positive experience every time they interact with us. As a member of the Claimant Support team, you will provide essential support to claimants throughout the Historic Claims process.About the Ministry of Social DevelopmentWe're a Treaty partner committed to strengthening...

Senior Claimant Support Specialist, Historic Claims - Wellington (Fixed Term/Secondment to June'26) at Ministry of Social Development, Wellington - WairarapaAbout MSD The Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide...

Claimant Support Specialist, Historic Claims - Wellington (Fixed Term/Secondment) at Ministry of Social Development, Wellington - WairarapaAbout usThe Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and...

About usThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

About MSDThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

Job OverviewWe are seeking an experienced Senior Claimant Support Specialist to join our team in Historic Claims. This role provides end-to-end management of claims, including engagement with claimants, facilitation of input from technical experts, and communication of outcomes. As a member of our whanau, you will contribute to creating a positive and...

About UsThe New Zealand Government prioritizes the well-being and success of its people. The Ministry of Social Development is a key entity within this effort, working in communities across the country to help individuals be safe, strong, and independent.We provide social policy advice to government and assistance, including income, employment, and housing...

About UsNew Zealand Government's Ministry of Social Development is a people-centred organisation, committed to helping individuals and families achieve their potential. We work closely with our communities and partners to deliver social policy and advice to government, as well as income, employment, and housing support. As a Te Tiriti o Waitangi partner, we...

About usThe Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

Senior Claimant Support Specialist, Historic Claims - Wellington (Fixed Term/Secondment to June'26) at Ministry of Social Development, Wellington - WairarapaAbout MSDThe Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide...

About the OpportunityThis is a unique chance to join our Historic Claims team as a Customer Centric Resolution Manager.We're seeking an experienced professional who can deliver high-quality support to claimants who have experienced abuse or neglect while in State care.This role requires someone who can work closely with claimants to understand their...

About the RoleThe Information Coordination & Claims Specialist plays a vital role in delivering exceptional service to claimants who have experienced abuse or neglect while in State care. This position is responsible for conducting individual claim assessments, processing personal information requests, and ensuring timely responses to claimants.Key...

About Historic ClaimsHistoric Claims provides an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care. We work with claimants to help them understand their past experience in care and acknowledge the harm they have experienced.The Information Coordination & Claims...

About MSDThe Ministry of Social Development is a people-centred organisation. We're in communities across the country, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

Key ResponsibilitiesAs a Senior Claimant Support Specialist, your key responsibilities will include:Providing exceptional support to claimants who have been unjustly treated in State careWorking closely with claimants, via phone, video, and face-to-face meetings, to help them navigate the Historic Claims processProviding information, answering questions, and...

About the Ministry of Social DevelopmentCompany OverviewWe are a people-centred organisation, working with partners to help New Zealanders be safe, strong and independent. Our social policy and advice support government, while our assistance includes income, employment and housing support for people of all ages, families, whanau and communities.About...

Service DescriptionHistoric Claims provides an Alternative Disputes Resolution Service (ADRS) on behalf of the Ministry of Social Development. This service assists claimants who have raised allegations or concerns of abuse or neglect while in State care. As an Information Coordination & Claims Specialist, you will play a crucial role in supporting this...

About the RoleThis is a key position in our organisation, focused on delivering excellent outcomes for claimants who have experienced injustice in State care. As a Senior Claimant Support Specialist, you will be responsible for managing claims from initial contact to closure, ensuring that claimants receive effective support and guidance throughout the...