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Tesla Service Representative

2 weeks ago


Auckland, Auckland, New Zealand Tesla, Inc. Full time

The ideal candidate for this role will have a passion for delivering great customer experiences and a strong ability to identify customer needs and provide appropriate solutions. As a Tesla Service Representative, you will play a critical part in supporting our mission to accelerate the world's transition to sustainable energy.

Responsibilities
  • Provide exceptional customer support through inbound phone calls and/or chats for vehicle support customers.
  • Develop collaborative relationships with Tesla owners and internal departments to accurately and effectively solve customer concerns.
  • Manage multiple concurrent priorities in a fast-paced environment.
Requirements
  • Minimum 2 years of relevant work experience.
  • Strong attention to detail and exceptional written and verbal communication skills.
  • Ability to learn new products and features.
Benefits

In addition to a competitive compensation package, Tesla offers the following benefits:

  • Employee Stock Purchase Plan (ESPP)
  • Parental leave
  • Well-being Fund