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Frontline Customer Experience Specialist

2 weeks ago

ManawatuWanganui, New Zealand Distinctionhotelspalmerstonnorth Full time

**Job Overview:**

We are seeking a dedicated and professional Frontline Customer Experience Specialist to join our Food and Beverage and Reception Teams at Distinction Whangarei Hotel & Conference Centre.

The ideal candidate will have previous experience in a reception or customer service role, strong communication skills, and proficiency in computer applications. They will be able to deliver a high level of service consistently, work on a rotating roster, including evenings, weekends, and public holidays, and be well-presented and reliable.

**Key Responsibilities:*

  • Provide exceptional customer service and handle guest inquiries efficiently.
  • Work in either the food and beverage or reception teams.

**Why Work with Us:**

You will be part of a well-respected hotel brand in a stunning location. We offer discounted accommodation at Distinction Hotels and a dynamic team that values professionalism and collaboration. There is also an opportunity for career growth within the hospitality industry.

**Working Hours:**

Hours will range from 5-30 hours, with extra hours available for the right person.