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Financial Crime Prevention Specialist

2 weeks ago

Auckland, Auckland, New Zealand Asb Bank Full time

About Us

ASB Bank is one of New Zealand's leading financial organisations, recognised for our commitment to customer care and our expertise in risk management. Our Customer Risk team plays a critical role in identifying and mitigating risks that could impact our customers and the wider New Zealand community.

The Role

We're seeking a highly skilled and experienced leader to join our Customer Risk team as a manager. As a key member of our team, you'll be responsible for leading and managing day-to-day workflows, ensuring referrals and cases are investigated and processed correctly and efficiently.

Key Responsibilities

  • Lead and manage day-to-day workflows, using resources effectively to ensure referrals and cases are investigated and processed correctly and efficiently.
  • Manage compliance and operational risk, maintaining an effective control environment and supporting the execution of the bank's strategy, policy, and risk appetite.
  • Lead a culture of continuous improvement, ensuring customer centricity is at the forefront of all planning and process activity.
  • Champion various disciplines to lead, develop, promote, and implement strategies in relation to the efficient and cost-effective management of Financial Crime obligations and protocols.
  • Deliver strategic change outcomes into your team to support the bank's overall strategic agenda.
  • Collaborate with other departments to streamline processes, improve performance, and enhance overall service delivery, ensuring customer centricity is at the forefront of all planning and process activity.

Requirements

  • Able to learn and lead in a change environment.
  • Demonstrated ability to drive a continuous improvement customer-centric culture.
  • Demonstrated experience leading, motivating, and developing teams.
  • Lead with an agile approach and growth mindset.
  • Able to work independently at pace and prioritize.
  • Able to build and maintain effective relationships across a diverse range of stakeholder groups and functional lines.
  • An ability to analyse and use data to make good business decisions and drive team performance.
  • Knowledge and understanding of risk management and compliance management frameworks.

What We Offer

We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, banking and parental benefits. Our people grow their mindsets, learn, evolve, and utilise their skills while being empowered to make decisions. At ASB, we are committed to our vision and values of Ngakau Pono (Integrity), Manaakitanga (Caring), Awata (Passion), Maia (Courage) and Kapuia (United). Our strength comes from caring about our people, our customers, our community, and environment. We are a values-driven and Rainbow Tick certified organisation, committed to providing a diverse and inclusive work environment where we bring our different perspectives and strengths to achieve ASB goals together.