Retail Coffee Specialist

2 weeks ago

Hamilton, Waikato, New Zealand Creative Activation Full time
Nespresso Brand Experience Coordinator

Creative Activation, the leading retail partner in Australia and New Zealand, is seeking a Nespresso Brand Experience Coordinator to join our team.

About the Role

In this dynamic role, you will be responsible for creating memorable experiences for customers by representing Nespresso at leading retailers within New Zealand.

Key Responsibilities:

  • Communicate Effectively: Use your exceptional communication skills to engage with customers, making their shopping experience memorable.
  • Educate and Inform: Share your in-depth knowledge of Nespresso coffee machines to educate customers on their features and benefits.
  • Drive Sales: Convert engaging conversations and educational demonstrations into successful sales.
  • Promote Brand Values: Advocate for Nespresso's brand values and promotional campaigns, enhancing customer understanding and brand loyalty.
Requirements

To succeed in this role, you must possess excellent communication skills and have a knack for making complex information accessible. You should be passionate about coffee and eager to share your product knowledge with customers.

You thrive in a fast-paced retail environment and are committed to providing outstanding customer service. A car and valid driver's license are also essential for this position.

Preferred Qualifications:

  • Strong Communicator: Ability to articulate information clearly and build rapport with diverse customers.
  • Customer Educator: Passion for teaching customers about products, enhancing their shopping experience with valuable insights.
  • Product Knowledge: Keen interest in coffee with the ability to quickly grasp and convey detailed product information.
  • Sales Driven: Confidence in turning customer interactions into sales and brand advocacy.
  • Reliable and Independent: Dependable with a reliable mode of transport and the ability to work independently.

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