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Healthcare Support Specialist

2 weeks ago

Christchurch, Canterbury, New Zealand PDS Health Full time
About the Role

The Healthcare Support Specialist will play a vital role in supporting our dentists and patients by providing exceptional customer service and administrative support.

Key Responsibilities
  • Administrative Support: Provide administrative support to our dentists and patients, including scheduling appointments and managing patient records.
  • Customer Service: Deliver exceptional customer service to our patients, responding to their needs and concerns in a timely and professional manner.
Requirements
  • High School Diploma or Equivalent: Must have a high school diploma or equivalent, with prior coursework or on-the-job training in dentistry, insurance, or business an advantage.
  • Strong Communication Skills: Possess excellent interpersonal, oral, and written communication skills, with the ability to handle confidential patient information.
Preferred Qualifications
  • Prior Experience: Previous experience in a dental office or medical setting, with knowledge of office practices and technology applications.