Business Support Coordinator

6 days ago


Auckland, Auckland, New Zealand ThermoFisher Scientific Full time

We're looking for a skilled and enthusiastic Business Support Coordinator to join our team at Thermo Fisher Scientific. As a key member of our Sales Support team, you will provide critical support to our commercial team by delivering timely and accurate responses to customer enquiries.

The successful candidate will have a strong focus on process optimization and will work closely with the sales and customer service teams to ensure seamless delivery of services.

  • Key Responsibilities:
  • Providing first point-of-contact resolution to customer enquiries.
  • Ensuring processes are optimized to meet business needs.
  • Collaborating with sales and customer service teams to deliver improved customer experiences.
  • Managing equipment dispatch and facilitating demonstrations.
  • Maintaining accurate records on Masterpack and Salesforce.com.
  • Preparing sales quotations and managing account enquiries.
  • Uploading and amending price agreements.


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