Senior Water Services Manager

1 day ago


Porirua, Wellington, New Zealand Wellington Water Full time

Company Overview

Wellington Water is a leading water services provider across Greater Wellington and South Wairarapa. Our mission is to deliver safe and healthy drinking water, collect and treat wastewater, and ensure the stormwater network is well managed.

Job Description

As a Group Manager, Network and Operations, you will lead teams focused on driving customer experience, network improvement initiatives, asset engineering solutions, and operational performance and optimisation of our three waters services through the region.

Key Responsibilities

  • Initiate and direct capital work programmes focused on network improvements, including renewal or replacement of water and drainage pipelines, pump stations, and reservoirs.
  • Develop and execute maintenance strategies and foster a culture of continuous improvement and alignment to our organisational strategies.
  • Collaborate with the Group Managers for Treatment and Control Systems and Capital Delivery to form a strong Operations Leadership Group, ensuring our services remain reliable, affordable, and meet community needs.

Required Skills and Qualifications

To thrive in this role, you will bring significant leadership experience and a deep understanding of public water networks, utilities, and water engineering regulations. Additionally, you will have:

  • Proven ability to manage complex financial budgets and build benefit-based business cases to finance key initiatives.
  • Significant leadership experience, with the ability to coach and foster emerging leaders and set performance measures.
  • Experience directing infrastructure projects and overseeing the procurement of commercial and contracted services.
  • A strong focus on enhancing customer experience, leveraging feedback and analytics to identify opportunities for improvement.
  • Competent communication, relationship, and engagement experience with key community stakeholders and governing committees or boards.
  • A relevant tertiary qualification such as environmental, chemical, civil, or mechanical engineering.

Benefits

  • Flexible working arrangements including up to 2 days working from home.
  • Comprehensive wellbeing programme, including one paid wellbeing day annually.
  • Formal and informal professional development opportunities.
  • 5 weeks annual leave accrual will be available following 2 years of continual service.


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