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Customer Experience Director
1 week ago
About PUMA:
We're a global sports brand that's passionate about innovation and speed. Our mission is to deliver exceptional customer experiences and lead the way in the sports industry.
We're seeking a talented Retail Sales Supervisor to join our team and help us achieve our goals. As a key member of our team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing team.
Your Key Responsibilities:
- Drive sales and profitability goals through strategic planning and effective expense management.
- Spend 90% of your time on the sales floor, directly interacting with customers, selling, and mentoring your team.
- Elevate customer satisfaction by ensuring every customer leaves our store feeling valued and supported.
- Develop and train a high-performing team that shares your passion for PUMA.
- Manage Loss Prevention and Operational compliance to ensure a safe and secure shopping environment.
If you're a driven individual with excellent leadership skills, we want to hear from you.