Customer Experience Specialist

4 days ago


Christchurch, Canterbury, New Zealand Hind Management Full time

Join Our Team

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  • We are looking for a skilled Food and Beverage Attendant to join our team at Sudima Christchurch Airport.
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Your Key Responsibilities

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  • You will provide a warm welcome to all guests
  • You will work collaboratively as part of our food and beverage team to ensure exceptional service and dining experiences
  • You will prepare the restaurant for service
  • You will seat guests, take orders, and deliver exceptional service at all times
  • You will handle external and internal phone inquiries and deliver room service
  • You will settle guest accounts
  • You will evaluate and follow up on any guest complaints
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What We Offer

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  • You will have flexibility to work varied hours across weekdays, weekends, and public holidays
  • You will maintain exceptional grooming and hygiene standards
  • You will remain calm under pressure, willing to go the extra mile to ensure guests have an enjoyable experience
  • You will possess outstanding communication and customer service skills, with good attention to detail
  • You will have a desire to learn and grow your hospitality career
  • Experience in restaurant & bar service or customer-facing roles would be advantageous but not essential
  • You will hold a valid Right to Work in NZ


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