Senior Banking Operations Manager

2 weeks ago


Tauranga, Bay of Plenty, New Zealand Westpac New Zealand Full time

About the Role

As a Senior Banking Operations Manager, you will be responsible for leading our Rotorua branch team to achieve exceptional customer outcomes and business success. This exciting opportunity is ideal for an experienced leader who can drive high-performance culture, improve branch efficiencies, and ensure staff adherence to banking policies and processes.

About You

  • Proven experience in leadership or mentoring roles, preferably in a banking environment
  • Prior experience in lending and strong knowledge of consumer credit and lending principles
  • Able to build strong relationships with customers, staff, and stakeholders

What We Offer

  • A dynamic work environment that values individuality and supports career growth
  • A range of benefits including 4 weeks' holiday, purchased leave options, and market-leading superannuation
  • Opportunities to develop your skills and expertise through training and coaching

About Us

Westpac New Zealand is a leading financial services provider committed to creating better futures for our people, customers, and communities. We value diversity and inclusivity, and we're proud to have a workforce that reflects the diversity of New Zealand.



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