Night Auditor

4 weeks ago

Wellington, New Zealand Rydges Hotels Limited Full time

Front Office & Guest Services (Hospitality & Tourism)Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark 'too easy' service.About the roleWe are now seeking a mature, energetic, well-presented person to take up the full-time position of Night Auditor. This position will suit those who have a genuine passion in delivering superior guest service at all times in a warm friendly manner. In doing so you will become an integral member of our Front Office team that believes in and exercises this service culture.You will be supporting the front office team by heading and guiding the overnight team towards excellence, as well as working on projects that will upskill the team and benefit the hotel as a whole. This role suits somebody that is continuously willing to go beyond their checklist, learn more and strives for excellence within the team. Your rapport with guests and clients is outstanding and you have a proven record for excellent feedback.About youYou have an outgoing personality, positive attitude and loads of initiativeYou are creative with an entrepreneurial spiritYou are enthusiasticYou possess outstanding communication skills and are impeccably groomedYou can work autonomously with a high level of accuracy and attention to detailYou can think outside the squareYou can work shift work which involves various shifts including weekends and public holidaysYou are tech-savvy, able to operate MS Office with OPERA experience preferredSkills & experienceThe ability to multi-taskDrive and lead excellence in guest servicePerform shift operationsAble to work overnights, 22:30 - 07:00Applicant must have a full Driver's License.Please note that only short-listed candidates will be contacted.
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