Bell Captain

Discover the Sofitel Sydney Darling Harbour.Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award-winning outdoor infinity pool, state-of-the-art gym overlooking the city skyline, exclusive top-floor Executive Lounge, and our well-renowned luxurious spa.Outstanding people make it all happen, and we are committed to creating an energizing, rewarding, and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.Benefits, Rewards, MotivationsIndustry benefits worldwide on accommodation, dining, and lifestyle services.Access to daily discounted coffee and Ambassador dining menu.A unique training platform to enhance your skills and knowledge.Job DescriptionEnsure the highest level of luxury service is provided and maintained to all guest queries while supervising and mentoring commissionaires, porters, and valet staff.Motivate the team of porters in cooperation with the Chief Concierge to ensure all service and performance standards are achieved.Be fully conversant with all aspects of the City of Sydney to answer guest queries in a knowledgeable and professional manner.Liaise closely and build relationships with other departments and services coming into the hotel.Demonstrate attention to detail, a strong focus on managing day-to-day operations, and the ability to provide services to all.Develop effective relationships with team members and guests.Liaise with all levels within the company.Drive to provide luxury service to all guests, promoting the Sofitel brand's standards.QualificationsMust have a full Australian Driver's License.Ability to work a rotating roster as well as public holidays.Previous experience in a similar role.Experience within a luxury establishment is preferred but not essential.Additional InformationIf you share our passion for hospitality, service excellence, innovation, and drive, we would love to hear from youOur commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.Please note that full Australian Working Rights are required for this role.
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