Housekeeping Supervisor

10 hours ago

Queenstown, New Zealand Travel + Leisure Co. Full time

We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
GO WHERE JOY IS IN THE JOURNEY At Wyndham Destinations, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Wanaka team as the Housekeeping Supervisor today This is a full-time or part-time position. How You'll Shine As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.
Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standardsDelegate tasks effectively among team members to ensure rooms are refreshed promptly and efficientlyControl stock and report discrepancies to the Executive HousekeeperQuality check rooms and liaise with Front Office to release for occupancyPlan and implement weekly rosters in consultation with Housekeeping ManagerObserve precautions required to protect resort guests and guest property.Determine daily work requirements and allocate tasks to Commercial Housekeepers, Luggage Porters, and Doorpersons.Collaborate with managers to coordinate housekeeping activities with other departments.Maintain accurate attendance records and prepare team rosters.Explain and enforce workplace safety regulations, ensuring a safe environment for guests and staff.Oversee and assess the performance of the housekeeping team, providing guidance and suggesting improvements.Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management.How You'll Be Rewarded Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
$29.66 per hourMinimum of 30 hours per week guaranteedProfessional development fundingDiscounted hotel stays across Australia, Fiji, New ZealandSubsidised private health cover*What You'll Bring To be successful in this role, you will be:
NZQF Diploma, or at least three (3) years of relevant experience (ANZSCO Skill Level 2)Fluency in English (written and verbal)Previous experience within a similar hotel positionA sound understanding of Workplace Health and Safety, including safe chemical handlingStrong communication skillsAn ability to work well independently and in a team environmentHave the ability to recognize and solve problems in the workplaceAbility to work a flexible schedule, including nights, weekends, public and school holidays. Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.

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