Customer Installation Administrator

4 weeks ago

Auckland, New Zealand Ricoh New Zealand Ltd Full time

We have an exciting role as a Customer Installation  Administrator available to join our Auckland Distribution Centre in Mt Wellington.  About the role… The Customer Installation Administrator is responsible for scheduling installation jobs and ensuring that customer IT requirements are met by the installation team. This role involves liaising with the sales team, updating information in our software systems, processing documentation pertaining to stock movements, maintaining a safe and tidy work environment, and engaging with customers. Key Responsibilities… Liaise with major accounts and commercial customers to set installation dates that meet both the customers' needs and those of RicohCommunicate with customer's IT representative to establish site requirementsEstablish customer audit needs and requirements, schedule customer audits with install service engineers, complete site audits where specifiedEnsure that all installations are completed successfully within the agreed business timeframeAct as first point of contact for commercial and major account customer installations, relocations, and pickupsLiaise with the inventory and workshop teams for stock movementsSupport the warehouse and workshop teams with basic dutiesUndertake any other functions as may be allocated from time to time for example helping out in the warehouse if and when neededSkills, Attributes and Experience… The Customer Installation Administrator should have: Excellent attention to detail Ability to work to multiple internal and external deadlinesStrong interpersonal skills Efficient administration and organisational skills.Excellent time management skillsknowledge of IT operating systems and network environments is an advantageExperience with Microsoft Office - Especially Excel and WordAbout Us: We invest in our employees and encourage a learning environment where you really can make your career what you want it to be. We provide access to learning tools and on the job training to support you, to grow and develop your career. Growth and development Company perksNew parental leave policyRicoh is an equal opportunities employer. If you have access needs and need support with your application or wish to chat about this role you are welcome to contact Katherine Bellerby – People and Culture Manger at (email protected) or apply now Imagine. Change. Join the Ricoh Team

  • Customer Installation Administrator

    4 weeks ago

    Auckland, New Zealand Ricoh New Zealand Ltd Full time

    We have an exciting role as a Customer Installation  Administrator available to join our Auckland Distribution Centre in Mt Wellington. About the role… The Customer Installation Administrator is responsible for scheduling installation jobs and ensuring that customer IT requirements are met by the installation team. This role involves liaising with the...

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