Floor Dispatcher

Connecting people and communities | Driving eCommerce | Moving New ZealandTeam Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating in New Zealand scaling from Kaitaia to Invercargill.We have an exciting opportunity for a Floor Dispatcher to join our branch in Dunedin. As the Floor Dispatcher you will manage day-to-day processing of freight to ensure that we deliver high quality freight forwarding solutions to our customers. You will be customer-focused, ensuring that all customer requirements are met, and revenue targets are achieved.Our people and customers are at the heart of everything we do.State of the art facilities, with a diverse team, in a fast-paced and dynamic industry.Access to medical cover, discounted national holiday homes and retailer discounts.Career and development opportunities are endless, nationally from Kaitaia to Invercargill and across the Tasman with our TGE family in Australia.Your strengths will lie within your planning and delivery skills. You will be organised, provide attention to detail, be flexible and have the ability to change priorities at short notice. Your responsibilities include:Resolving any internal & external customer issues and increasing satisfaction levels.Engaging in effective communication with customers.Managing fleet, drivers, and dispatching.Efficiently using and allocating fleet.Ensuring compliance with all health and safety requirements.Administration, monitoring, and Key Performance Indicator (KPI) reporting.Assisting with continuous improvement of KPI's.Overseeing compliance & fleet presentation requirements.Assisting the wider Auckland Transport team when called upon.Minimum Requirements:Excellent communication and organisational skills.Knowledge of the Transport/Logistics industry.Minimum of 2 years' experience in Freight operations.Forklift license including OSH - Preferred but not essential.Computer and Microsoft Office Skills (Intermediate).Clean Class 1 NZ Driver's License.Demonstrable geographical knowledge, specifically the South Island.Diversity, Equity, Inclusion, Belonging, Sustainability, and the Environment are part of our DNA so come support us on our journey.If you're interested in being a part of the team, please click on 'Apply'This is a phenomenal opportunity to join an awesome company and team so express your interest today.Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment, and Reference Checking.All applicants must hold legal entitlement to work in New Zealand.Please click Apply Now to apply for this role or to register your interest.Prioritising our people and our customers is a cornerstone of our success.
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