Credit/Merchant Services Analyst
7 days ago
Windcave is a global leader in payment technologies operating in New Zealand, Australia, US, UK, Republic of Ireland, Canada, Singapore.
We deliver a world-class suite of secure solutions in e-commerce, cashless parking and vending, and retail terminals, and acquiring solutions across industries and verticals.The Role:We are looking for an energetic Credit/Merchant Services Analyst who enjoys a varied and fast-paced environment.Key Position Objectives include:Make sound merchant application decisions based on credit checks and quality analysis.Maintain a good working knowledge of Scheme rules and processes including settlement and charge-back.Timely processing and resolution of issues (raised through tickets) related to Credit/Merchant Services.Work efficiently, accurately, and consistently to defined processes.Build strong working relationships with internal and external stakeholders.Assist Enterprise customers with custom reporting and analysis.Monitor and evaluate existing credit/merchant service accounts to ensure they meet the terms of application.Complete different checks (Credit, ID) as part of application processing and take a strong view on risk and compliance for adherence.Ideally the candidate will have the following:Quick learner and passion for card and payments.1-3 years of proven experience in banking credit/merchant services.Excellent attention to detail, with accurate data entry skills and technically savvy.Proven tertiary qualification (University Degree/Degree Equivalent) in Finance.Competitive remuneration package.Hybrid work option (3 days' work from office and 2 days' work from home; the current policy is hybrid but this is liable to change at the company's discretion).Opportunities to grow and advance your career.You must be a citizen, permanent resident, or resident to be considered for this opportunity.
Please note there is no flexibility around this requirement.If you want to work for a company that supplies services to leading global brands and are prepared to be part of this success, apply nowSeniority levelAssociateEmployment typeFull-timeJob functionCustomer Service and Analyst
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