Pharmacy Technician

DescriptionSoleo Health is seeking a Remote, Pharmacy Technician (Therapy Care Specialist) to support our patients on the East Coast. Join us in Simplifying Complex CareMust be able to work in EST Time ZoneSoleo Health Perks:Competitive Wages401(k) with a MatchReferral BonusPaid Time OffGreat Company CultureAnnual Merit Based IncreasesNo Weekends or HolidaysPaid Parental Leave OptionsAffordable Medical, Dental, & Vision Insurance PlansCompany Paid Disability & Basic Life InsuranceHSA & FSA (including dependent care) OptionsEducation Assistance ProgramThe Position:The Pharmacy Technician (Therapy Care Specialist) will work with SoleoRx TCMC model and utilize national and local resources to facilitate high quality care of a patient with specialty pharmacy needs. The Therapy Care Specialist will work under the supervision of a Pharmacist to oversee logistics of a patient's dispense and prescription maintenance, assessment data capture, and serves as the point person to coordinate patient care across all layers of the patient care continuum while on service with Soleo Health. Responsibilities include:Act as single point of contact for specialty patients and as liaison with Soleo branch personnel to coordinate timely medication dispense and deliveryWorks under supervision of specialty pharmacist and/or branch pharmacist to capture assessment data, ascertain patients supply needs, and schedule new and refill medication deliveriesRun daily and weekly pharmacy reports as neededAnswer phones and warm transfer call to appropriate location, monitor incoming faxes, and monitor TCMC refill queuesSend orders to physicians for signatureWork with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations and re-authorizations with the auth/billing staff at the branch levelDocumentation of all patient interaction and care coordination in the designated system of record for clear and consistent communicationComplete therapy specific training as requiredSchedule:Must be able to work Full-time, 40 hours per week 8am-4:30pm with Saturday rotation in Eastern Standard Time ZoneMust be licensed as a Pharmacy Technician, PTCB preferredRequirements:Registered/Certified Pharmacy Technician (CPhT), or as required to perform pharmacy duties as required by the Board of PharmacyPrior customer service/patient services experiencePrior experience in home infusion and/or specialty pharmacy preferredBasic to intermediate efficiency with Microsoft Excel, Word and Outlook.Intermediate proficiency in typing preferredCompliance, Ethics & Professionalism:Highly ethical and moral standardsAdherence to Compliance standards and policiesAdherence to Employee/Human Resources Manual and Company policies/proceduresSensitivity with confidential information (both business and patient information)Positive and professional attitudeStrong ability to work collaboratively with others in a team atmosphereAbout Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health DifferenceSoleo's Core Values:Improve patients' lives every dayBe passionate in everything you doEncourage unlimited ideas and creative thinkingMake decisions as if you own the companyDo the right thingHave funSoleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive.Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees.
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