Housekeeping Manager

5 days ago


Christchurch, New Zealand Hilton Full time

A Housekeeping Manager is responsible for the cleanliness and upkeep of the entire hotel which includes public areas and rooms.
This position is concerned with the overall operation and control of the Housekeeping Department in compliance with established Housekeeping policy and practices of this Hotel and Hilton International.What will I be doing?A Housekeeping Manager is responsible for the cleanliness and upkeep of the entire hotel which includes public areas and rooms.
This position is concerned with the overall operation and control of the Housekeeping Department in compliance with established Housekeeping policy and practices of this Hotel and Hilton International:Oversee housekeeping operationsRoutine inspections in all housekeeping areas, including public areas.Supervise housekeeping measures which service the health and safety of team members and guests.Report on furnishings and installations ensuring they are kept in good condition.Ensure an appropriate standard for clothing, hygiene, uniform, conduct and management of the housekeeping team.Communicate with management on all relevant matters pertaining to the operation of the department, development of the team and opportunities to wow the guest.What are we looking for?A Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacityA successful track record of managing a teamExperience with commercial awareness and cost control capabilitiesPrevious experience of managing a departmentExcellent leadership, interpersonal and communication skillsCommitted to delivering high levels of customer serviceAbility to work under pressureIT proficiencyExcellent grooming standardsFlexibility to respond to a range of different work situationsStrong organizational and problem-solving skillsExperience with budget managementStrong communication skillsA passion for delivering exceptional levels of guest serviceIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Familiar with Property Management SystemsWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and
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