Office Manager
3 weeks ago
Job Title: Office ManagerLocation: Faithful Flavours BakeryType: Full-timeAbout Us:Faithful Flavours is a family owned and operated bakery known for our fresh, delicious cakes, pastries, and savory treats. We pride ourselves on providing quality baked goods with excellent customer service. Our team is passionate about making every customer experience special, and we're looking for an Office Manager who shares this enthusiasm.Key Responsibilities:Manage day-to-day administrative tasks, including emails, phone calls, filing, and general office upkeepMaintain and organize office systems, ensuring smooth communication across departmentsHandle invoicing, billing, and basic bookkeeping, ensuring accurate financial recordsManage the bakery's online ordering system, ensuring all customer orders are processed efficiently and accuratelySchedule and coordinate meetings, deliveries, and special events for the bakeryAssist in the development and implementation of office procedures and policies to improve efficiencySupport marketing efforts, including updating social media platforms and promoting new productsReceive, process, and oversee customer orders for cakes, pastries, and savory itemsCollaborate closely with the bakery team to ensure accurate and timely completion of ordersMaintain knowledge of bakery products and ingredients to assist customers with inquiries and recommendationsMonitor inventory levels for both office supplies and bakery ingredients, ensuring timely replenishmentCoordinate with suppliers and manage orders for bakery ingredients and other necessary materialsEnsure compliance with health, safety, and food handling regulationsSkills & Qualifications:Proven experience in office management or a related roleFamiliarity with bakery operations, including knowledge of cakes, pastries, and savory ingredientsStrong organizational and multitasking abilitiesExcellent customer service and communication skillsProficiency in basic bookkeeping or accounting is a plusFamiliarity with social media and online ordering platformsAbility to work in a fast-paced environment and handle deadlinesA positive, team-oriented attitudeBachelor's degree in business administrationHow to Apply:Please send your CV and a cover letter outlining your experience and why you'd be a great fit for Faithful Flavours to ****** also record a short video explaining your qualifications and experience and why you'd be a great fit.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as an office manager?How many years of bookkeeping experience do you have?Do you have experience in administration?Do you have customer service experience?Do you have previous invoicing experience?How many years of accounting experience do you have?Which of the following Microsoft Office products are you experienced with?
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