Analyst, Fraud

6 days ago

Wellington, New Zealand Rabobank Gruppe Full time

Rabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.
Our purpose is clear: we enable our clients to feed the world sustainably. Our commitment to our employees and customers is at the heart of everything we do.
Job Overview & Purpose:Looking for motivated, dynamic self-starters to join the Fraud and Scams Monitoring team within Rabobank's Fraud & FEC Investigations - RANZ function.
Reporting to the Fraud & Scams Monitoring Lead RANZ, the Analyst, Fraud & Scams Monitoring will be part of the team responsible for managing external fraud and scam risk, by ensuring fraud scenarios and rules are optimised, transaction data is analysed to identify potentially fraudulent activity and fraud investigated and managed appropriately and effectively.
The Analyst, Fraud & Scams Monitoring role is an operational Line 1 role, covering detection, investigations, response, monitoring, and reporting. The successful candidate will be able to work autonomously and as part of a team.
Key Responsibilities and Accountabilities:Analysing internal and externally generated data to identify potentially fraudulent behaviour and emerging threats or trends that may be useful to the Bank to mitigate fraud risk.Investigating and responding to scam incidents.Investigating fraud alerts generated and other external fraud events.Performing post investigation activities, including loss assessments and recoveries.Identifying and supporting vulnerable customers through the scam management lifecycle.Note that this role may be required to provide out of hours support to our clients during evening and weekends. This will be capped as per Industrial Relations legislation. As a member of the team, you will be provided with the right support and opportunities to develop and grow your career within Rabobank.
Qualifications:Essential:
• Finance or business Tertiary qualification
Desirable:
• ACFE
Experience:
• 1-3 years in a similar role within fraud operations/risk management.
• Data analysis and reporting
• Fraud alert management
• Experience in investigations and recoveries
• Experience within banking
• Process documentation
• Client communication via phone and email
Knowledge:
• Knowledge and experience of ThreatMetrix or similar tool
• Understand Compliance and Risk Management principles
Skills:
• Advanced proficiency with relevant software (including Microsoft Office, Excel, PowerPoint)
• Strong investigative and analytical skills with a keen attention to detail and thorough, logical thinking
• Strong communication skills including the ability to talk confidently and professionally with clients
• Ability to document end to end processes into comprehensive team procedures
• Be a good team player.
ApplyingIn 5 steps:
Step 1 - Applying: Thanks for applying We consider all the CVs and covering letters that we receive. After the closing date, you will hear from us as soon as possible.Step 2 - First interview: Usually you'll be meeting with your (potential) team leader and an immediate (future) colleague. We are keen to get a sense of whether you are a good fit for the position and our team.Step 3 - Second interview: We want to speak to you a second time. In this online meeting, we will delve deeper into the details of what the job entails.Step 4 - Offer: If you are a good match for us and we're a good match for you, then you'll receive a good offer by email.Step 5 - Screening: We assess whether you are trustworthy enough to work for Rabobank in a screening process.This role will close Friday 8 November 2024.
Rabobank believes embracing inclusion, equity and belonging delivers positive experiences for our people and clients. Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here.

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