Supervising Invoice Auditor Freight Audit
1 week ago
Position: SUPERVISING INVOICE AUDITORLocation: remote - BrazilThe Supervising Invoice Auditor ensures a high level of Clients' specifics and knowledge within the team and supports problematic cases.
He/she is directly involved in newcomers' education and onboarding.
The Supervising Invoice Auditor ensures regular monitoring of – a) team level of performance; b) trends/dynamics within the account for timely preventive solving/escalation to Team Lead/Delivery Expert.Primary/Business Responsibilities:Ensure deep Clients' specifics and processes knowledge within the team (including but not limited to – data processing, communication aspects, analytical support).Ensure support of new personnel in terms of education and onboarding within the team.Ensure regular monitoring of – a) generic team level of performance (if all actions are performed by the team timely and correctly); b) trends/dynamics within the account for timely preventive solving/escalation to Team Lead/Delivery Expert.Identify problematic points, risks, potential mistakes, and ineffective time spent on daily operations and timely escalate them to Operations TL.Guide the audit processing team during the UAT business process.Timely escalate to Operations Team Lead in case the final product of the Audit processing team cannot be delivered on time.Guarantee timely updates of the business processes and SOPs (APT related part) documentation according to business requirements.Assist Operations TL in day-to-day operational issues.Ensure that data is processed in accordance with the settled KPIs (if applicable).Communicate with other teams via JIRA platform regarding job requirements.Communicate with external parties (Clients, Carriers) via Transporeon Freight Audit web-platform (Issue Resolution) and JIRA Service Desk platform.Ensure all actions required from Transporeon Freight Audit are finalized within internal KPIs.Finalize the invoice audit process (invoice approval) within invoice payment terms via a proactive approach to data handling and potential risks minimization.KPIs:Internal KPIs:2 working days is the common KPI for finalization of steps on TP side related to data processing (detailed description is available in OD SOP for each role/step).SLA (Service Level Agreement) in JIRA Service Desk platform.Invoice payment due date (where applicable according to the process).Qualifications/ Education:General Secondary Education or Bachelor/Master's degree preferably in Audit/Logistics/International Economic relations/Banking/Accounting/Finance.1+ year of experience within an Audit Processing Team.Proficient user of FRED system.Proficient knowledge of account business processes and Client data processing peculiarities.Upper-Intermediate level of English.Advanced user of MS Office programs.Soft Skills & Competences:Team player.Organizational skills.Presentation skills.Excellent communication skills.Interpersonal skills.Time and Priority Management skills.Customer-oriented.Critical thinking.Accurate.Flexible.About TrimbleDedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow, and move goods for a better quality of life.
Core technologies in positioning, modeling, connectivity, and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency, and sustainability.
From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture, and transportation to power an interconnected world of work.
For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com
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