Design Consultant

1 week ago

Nelson, New Zealand Curtain Studio Full time

Design Consultant - Window Furnishing SpecialistAbout UsWelcome to The Interiors Group, the home of industry leaders Carpet Court and CurtainStudio Join New Zealand's largest specialist flooring and window furnishings retail network, comprising over 60 locations and a team of over 400 dedicated employees. Our mission is to deliver an unparalleled customer experience through outstanding service, an extensive product range, and a commitment to meeting our customers' every need.About the roleAre you passionate about providing customers with expert design advice and interior solutions for their homes? We are seeking a highly adaptable and customer-focused individual to join our team as an Interior Design Consultant. No two customers or homes are the same, so your ability to suggest a diverse range of options and tailor solutions is crucial. Along with customer service, you will also help to maintain stock levels and inventory as well as managing the customer database in our POS and online systems. This is a Monday - Friday role.Key Skills and ResponsibilitiesIn this role, you will work closely with customers from the initial consultation to the post-installation check-up. Therefore, we are seeking someone who values the complete customer experience and strives to deliver the best solution for our customers.Consult with customers both in-store and in their homes, understanding their needs and offering the best design solutions for their space.Collaborate with sales team members to pursue new leads and ensure a seamless customer experience.Cultivate strong and long-lasting customer relationships, aiming for repeat business and referrals.Manage stock levels and inventory, utilising our POS and online systems to maintain accurate records.Provide design and technical advice on our product offerings, ensuring customers receive comprehensive information.Assist in general shop maintenance, including updating merchandise displays and maintaining a tidy environment.Stay up-to-date with the latest design trends in the interiors industry to provide informed recommendations.You will havePrevious experience in sales, experience in curtain and blind sales or manufacturing is strongly desirable.Exceptional ability to develop strong relationships and maintain a strong customer-centric approach.Proficient computer skills.Strong verbal and written skills.What we offerCompetitive salary.Tools of the trade, and a day off on your birthdayOngoing training and development opportunities.Joining a market leader that values staff development, customer satisfaction, and celebrating wins.If you're ready to make a significant impact, join our team today We look forward to welcoming you on board as we continue to create happiness on the inside and champion excellence in our industry. APPLY NOW
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