Dental Receptionist

2 weeks ago

Wellington, New Zealand New Zealand Government Full time

Dental Receptionist at Te Whatu Ora - Health New Zealand Capital, Coast & Hutt Valley, Wellington Hospital Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District
Location: Capital, Coast & Hutt Valley District, primarily based at Wellington Hospital
Contract: Permanent, part-time (0.8 FTE)
Capital Coast's Oral Medicine Service operates as a sub-speciality within the district's Dental and Oral Health Service. As our Dental Receptionist, you will provide an efficient reception service to patients as well as administrative support to our Clinicians. Our service's primary focus is the oral health care of patients with chronic and medically related disorders of the oral and maxillofacial region, and their diagnosis and non-surgical management.
This is a permanent, part-time role working up to 32 hours a week. The role is primarily based at Wellington Hospital, though you may need to provide support at the service's sites across the district on an occasional basis as required. You will be working closely with our experienced and supportive team of Dentists, Clinical Dental Technicians, and Dental Assistants.
The Oral Health Service is staffed by a team of 37 clinical and non-clinical staff, tasked with providing expert care to our specialised patient group. Our team consists of 7 Senior Dentists, 4 House Surgeons (who provide out-of-hours on-call support), Clinical and Dental Technicians, Receptionists, Dental Assistants, a Booking Clerk, and a Registered Nurse. The service is also supported by an oral medicine specialist and oral surgery specialists.
The service primarily cares for medical inpatients, those needing dental care to proceed with other treatments in the hospital, and patients unable to be seen in private due to the complexity of their conditions. We also provide a limited emergency service for those on a low income, filling a critical gap in accessible care for these patients. All staff work closely together, supporting each other to achieve positive outcomes for patients coming through the service.
We are looking for someone who thrives in a busy role and is calm and collected under pressure. Your outstanding customer service skills will allow you to achieve positive experiences for a wide range of people. Your resilient nature welcomes daily challenges.
Our ideal candidate will demonstrate the following qualities:
Flexible, adaptable, and shows good initiative
IT savvy - an ability to quickly pick up and work with new software
Able to confidently juggle multiple tasks and work in a fast-paced environment
Excellent verbal and written communication skills
Demonstrates an eye for detail, accuracy, and confidentiality
Integrity and trust
Here at Capital, Coast & Hutt Valley District, we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.
Capital, Coast & Hutt Valley District are a pro-equity health organisation, with a particular focus on Maori, Pacific Peoples, and the Disability Community.
To find out more about us, click on the following links:
Click the 'apply now' button to send your application directly to us. For further information on this role, please email ****** and indicate the job title and vacancy number in the subject line.
Please note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.
Ma tini, ma mano, ka rapa te whai
By joining together we will succeed
Employer: Te Whatu Ora - Health New Zealand Capital, Coast & Hutt Valley

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